Terms of Service - Statistical Excellence Academy

Terms of Service Scope and Purpose

These Terms of Service govern your use of Statistical Excellence Academy's educational services, including our website, course materials, programs, and all related services. By accessing our website or enrolling in our programs, you agree to be bound by these terms.

Our services are designed to provide high-quality statistical education and training to professionals, students, and researchers in Sri Lanka and internationally. These terms ensure a positive learning environment for all participants while protecting the rights and interests of both students and the academy.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, please do not use our services or website.

Service Usage Terms

1. Acceptable Use Policy

When using our services, you agree to maintain professional conduct and respect for all participants in our educational community:

Use our educational materials and resources only for legitimate learning purposes
Respect intellectual property rights of course materials, datasets, and statistical content
Maintain academic integrity and avoid plagiarism in all assignments and projects
Engage respectfully with instructors, staff, and fellow students during courses
Provide accurate information when enrolling in programs or requesting services

2. Permitted and Prohibited Uses

Permitted Uses

Personal and professional statistical education
Academic research using learned techniques
Professional development and skill enhancement
Networking with other statistical professionals
Accessing course materials for enrolled programs

Prohibited Uses

Unauthorized distribution of course materials
Commercial use without explicit permission
Sharing login credentials with unauthorized persons
Disrupting educational activities or discussions
Using services for illegal or unethical purposes

3. Service Access Requirements

To ensure optimal learning experience and maintain educational standards:

Minimum age requirement of 18 years or completion of secondary education
Basic computer literacy and internet access for online components
Commitment to attend scheduled classes and complete assignments
Payment of required fees according to specified payment terms
Compliance with all academy policies and educational guidelines

4. Fair Usage Guidelines

To maintain quality education for all students, we have established fair usage guidelines:

Reasonable use of instructor time during office hours and support sessions
Appropriate use of computing resources and statistical software licenses
Respectful participation in online discussions and collaborative projects
Timely submission of assignments and adherence to course schedules
Professional communication standards in all interactions

Account and Access Management

5. Account Creation Requirements

When enrolling in our programs, you will create an account that provides access to course materials and services:

Provide accurate and complete personal information during registration
Maintain current contact information for important course communications
Choose a secure password and keep login credentials confidential
Notify us immediately of any unauthorized access to your account
Use your account only for authorized educational purposes

6. Account Security Responsibilities

Your Responsibilities

Maintain confidentiality of login credentials
Report suspected security breaches immediately
Use strong passwords and update them regularly
Log out from shared or public computers
Monitor account activity for unauthorized access

Our Security Measures

Secure encrypted connections for all transactions
Regular security monitoring and updates
Multi-factor authentication options available
Secure backup and recovery procedures
Compliance with data protection standards

7. Account Suspension and Termination

We reserve the right to suspend or terminate accounts under certain circumstances to protect our educational community:

Immediate Suspension: Violation of academic integrity, harassment, or illegal activities
Warning and Probation: Minor policy violations with opportunity for correction
Account Termination: Repeated violations, non-payment, or serious misconduct
Appeal Process: Students may appeal suspension decisions through formal review
Data Retention: Academic records maintained according to regulatory requirements

8. Multiple Account Policies

To maintain fair access and prevent abuse of our services:

Each individual should maintain only one active student account
Corporate or group enrollments must be arranged through our institutional programs
Family members may have separate accounts with appropriate documentation
Alumni accounts may be maintained for continuing education access
Account sharing or credential lending is strictly prohibited

Service Limitations and Availability

9. Service Uptime and Maintenance

We strive to provide reliable access to our educational services and maintain high standards of availability:

Target 99.5% uptime for online learning platforms and course materials
Scheduled maintenance windows communicated at least 48 hours in advance
Emergency maintenance may occur with minimal notice for security or critical issues
Alternative access methods provided during planned maintenance periods
Technical support available during business hours for assistance

10. Feature Availability

Core Features

Access to enrolled course materials
Statistical software and computing resources
Instructor support and office hours
Student collaboration tools
Progress tracking and assessment

Premium Features

Advanced analytics and reporting
One-on-one mentoring sessions
Industry networking opportunities
Career placement assistance
Alumni community access

11. Geographic Restrictions

Our services are primarily designed for the Sri Lankan market but welcome international students:

Primary focus on Sri Lankan statistical practices and regulatory requirements
International students welcome with additional support for local context
Some features may be limited based on local licensing agreements
Currency and payment methods optimized for Sri Lankan users
Time zones and scheduling based on Sri Lankan Standard Time

12. Service Modifications and Updates

We continuously improve our educational services and may make changes to enhance your learning experience:

Course content updates to reflect current statistical practices and technologies
Platform improvements for better user experience and accessibility
New features and tools to enhance statistical learning and analysis
Policy updates communicated through official channels and course notifications
Grandfathering provisions for enrolled students during major changes

Intellectual Property Rights

13. Content Ownership

Intellectual property rights are clearly defined to protect both the academy and students:

Academy Content: All course materials, lectures, datasets, and educational resources remain property of Statistical Excellence Academy
Third-Party Content: Licensed materials used with permission from original creators and publishers
Student Work: Students retain rights to their original assignments, projects, and research work
Collaborative Work: Joint ownership arrangements for student-faculty collaborative research projects
Public Domain: Statistical techniques and methodologies in public domain remain freely usable

14. User-Generated Content Rights

Student Rights

Ownership of original research and analysis
Right to publish work with proper attribution
Control over personal project portfolios
Rights to use learned techniques professionally
Access to own academic records and transcripts

Academy Rights

Use of anonymized student work for research
Case study development from student projects
Quality improvement based on student feedback
Academic integrity monitoring and enforcement
Institutional reporting and accreditation purposes

15. License Grants

By enrolling in our programs, you receive specific licenses to use our educational materials:

Educational License: Use course materials for personal learning and professional development
Software License: Access to statistical software during enrollment period
Resource License: Use of datasets and case studies for coursework and projects
Alumni License: Continued access to select resources after program completion
Commercial Restrictions: Prohibition on commercial redistribution without express permission

16. Copyright and Trademark Notices

Proper attribution and respect for intellectual property rights:

All course materials protected by copyright and must include proper attribution when used
Statistical Excellence Academy name and logo are registered trademarks
Third-party software and resources used under appropriate licensing agreements
Students must provide proper citations when using course materials in external work
Reporting mechanisms available for suspected intellectual property violations

Contact Information and Updates

These Terms of Service may be updated periodically to reflect changes in our services, legal requirements, or educational practices. We will notify enrolled students of significant changes through our official communication channels.

For questions about these terms, our services, or to report any concerns, please contact us through our website's contact form. We are committed to addressing your inquiries promptly and maintaining clear communication about our policies and procedures.

Your continued use of our services after any updates to these terms constitutes acceptance of the revised terms. We encourage you to review these terms periodically to stay informed about your rights and responsibilities as a student.